KB999 Terms & Conditions

KB999 (kb999.id) is an online gaming platform built for gamers in Bangladesh and South Asia. These Terms and Conditions form a legally binding agreement between KB999 and its users. By accessing KB999 through the website or mobile app, you are agreeing to these Terms and Conditions.

KB999 reserves the right to amend or update these Terms and Conditions at any time. Any changes will be notified on the website along with the updated effective date. Continued use of the platform after any changes constitutes your acceptance of the revised Terms.

• These Terms and Conditions are available in both English and Bengali; in the event of any discrepancy, the English version shall take precedence.
• KB999's services may only be used for personal and recreational purposes.
• Gaming on this platform operates under an international gaming license.
• KB999's services may not be accessed from regions where doing so is prohibited by law.

Registering on KB999 requires accurate and truthful information. Accounts created with false or incomplete details may be suspended at any time and any balance held may be forfeited. Each individual is allowed only one account — multiple accounts registered to the same person will all be closed.

It is your responsibility to keep your account password and login credentials strictly confidential. KB999 will not be held liable for any losses resulting from sharing your login details with a third party. If you suspect unauthorized access to your account, notify KB999's support team immediately.

• You must provide your correct name, phone number, and email address at registration.
• Creating multiple accounts using the same phone number or email address is prohibited.
• Transferring or selling your account to another person is strictly prohibited.
• To update your account details, please contact our support team.
• Inactive accounts (no login for more than 12 months) may be temporarily suspended.

Under KB999's Terms and Conditions, the platform is strictly for adults aged 18 and above. Age is verified at registration, and a copy of a national ID or passport may be requested in cases of doubt. Any account found to belong to a minor will be closed immediately and all associated transactions will be voided.

• The date of birth provided at registration must be accurate.
• A government-issued ID may be required for KYC (Know Your Customer) verification.
• Withdrawals may be put on hold until age verification is completed.
• KB999 may request identity verification at any time.

Deposits on KB999 can be made via bKash, Nagad, and Rocket. The minimum deposit amount is BDT 100. Deposits are credited to your account instantly in most cases. If there is a delay, contact our support team with your payment receipt.

Deposited funds may only be used for gaming purposes. Using third-party payment methods is strictly prohibited — depositing via someone else's mobile banking account may not be accepted and can complicate the refund process.

• Minimum deposit: BDT 100 (may vary depending on the payment method).
• No hidden charges on deposits — the amount you send is the amount you receive.
• You must use a payment account registered in your own name.
• If a deposit fails due to a technical error, please report it within 48 hours.
• Accounts may be investigated on suspicion of money laundering or other illegal activity.

To withdraw from KB999, your account verification (KYC) must be completed. The minimum withdrawal amount is BDT 500. Withdrawal requests are typically processed within 5 to 30 minutes, though delays may occur due to bank or mobile banking server issues.

Wagering requirements must be met before bonus funds can be withdrawn. Attempting to withdraw without meeting the requirements will result in the bonus balance being forfeited, and only the original deposited amount will be returned.

• Minimum withdrawal amount: BDT 500.
• The maximum daily withdrawal limit varies depending on your account level.
• Withdrawals can only be made to the payment method used for the original deposit.
• Withdrawals may be temporarily suspended in cases of suspicious activity.
• Multiple withdrawal requests cannot be submitted simultaneously.

All KB999 bonuses — including welcome bonuses, reload bonuses, cashback, and free spins — carry their own wagering requirements. You must read the terms of the relevant promotion before claiming any bonus. Once a bonus has been accepted, it cannot be returned.

Wagering requirements mean the bonus amount must be bet a specified number of times before a withdrawal can be made. For example, a 10x wagering requirement on a BDT 100 bonus means you must place a total of BDT 1000 in bets. Certain games may be restricted or limited when betting with bonus balance.

• Each bonus has its own wagering requirements and expiry conditions.
• Attempting to claim the same promotion more than once may result in bonus forfeiture.
• For referral bonuses, the referred person must hold a genuine account.
• KB999 reserves the right to modify or cancel any promotion at any time.

All games on KB999 are powered by RNG (Random Number Generator) technology, which is regularly audited by independent third parties. Every game result is completely independent and verifiable. Live Casino games are hosted by real dealers and broadcast via live streaming technology.

If a game result is voided due to a technical error, the stake for the affected bet will be refunded. However, KB999 reserves the right to void any abnormal winnings arising from such errors. If your internet connection drops during a game, the session will resume once the result has been determined.

• Each game's rules and RTP rate can be viewed in the game lobby.
• A special verification process applies to progressive jackpot winnings.
• If you experience any account issues during gameplay, please contact our support team.
• Free spins or demo mode do not offer the chance to win real money.

KB999 is committed to maintaining a fair and secure gaming environment. Certain activities are strictly prohibited on the platform. KB999 employs advanced technology to detect and address any form of fraud, software hacking, or bonus abuse.

• Creating multiple accounts to claim bonus benefits.
• Using automated bots or software to play games.
• Exploiting game vulnerabilities or bugs.
• Operating an account under a third party's identity.
• Harassing or defrauding other players.
• Using the platform for illegal money laundering or any criminal activity.
• Attempting unauthorized access to KB999's systems.

KB999 believes gaming should be a source of fun — not financial stress or addiction. That is why we provide a range of tools and features to support responsible gaming. If you feel gaming is having a negative impact on your daily life, please seek help right away.

Under KB999's Terms and Conditions, each player is responsible for managing their own gaming activity. We offer deposit limits, session time limits, and self-exclusion options when needed.

• Deposit Limits: Set your own daily, weekly, or monthly deposit limit.
• Session Time Limit: Set a daily limit on how long you play.
• Self-Exclusion: Option to temporarily or permanently suspend your account.
• Reality Check: Periodic reminders to help you track your gaming time.
• Need Help? Responsible Gaming View page.

KB999 uses SSL encryption and modern security technology to keep your personal data safe. Information provided at registration is used solely for account management and legal compliance. Your personal data is never shared with third parties, except where required by law.

For more details, visit our Privacy Policy Please read this page. The Privacy Policy forms an integral part of these Terms & Conditions.

• Your data is never sold or leased to anyone.
• You can opt out of marketing communications at any time.
• Browsing data is collected in accordance with our Cookie Policy.
• Data deletion requests can be submitted through the support team.

KB999 reserves the right to temporarily or permanently close accounts under the circumstances listed below. Users are generally notified by email or SMS before an account is closed; however, in cases of serious violations, action may be taken without prior notice.

• Breach of these Terms and Conditions.
• Creating an account using false information.
• If evidence of fraudulent activity is found.
• When directed by a legal authority.
• At the user's own request (self-exclusion).

If an account is closed for a valid reason, the original deposited amount will be refunded — however, bonuses or disputed winnings may not be returned.

These Terms and Conditions are governed by international gaming law and the rules of KB999's licensing authority. For any dispute or complaint, please contact KB999's customer support team first. The majority of issues are resolved through direct communication.

KB999 is not liable for any indirect losses arising from service interruptions, data loss, or game outcomes. In all cases, maximum liability shall not exceed the principal amount of the transaction in question.

• First step in dispute resolution: submit a written complaint to the support team.
• An initial response will be provided within 7 business days of receiving a complaint.
• If the matter remains unresolved, the dispute can be escalated to the licensing authority.
• If any part of these Terms is found to be unenforceable, the remaining provisions will continue to apply.